Ecommerce Trends 2021

The store is in the customers’ hands

Understand the new wave of changes impacting how you sell products and services online

This report is designed to help marketers understand the state of Ecommerce in 2021. First, it details the current size of the market. Then it discusses the developments shaping its future, such as:

  • Omnichannel and mobile
  • Direct to Consumer
  • Voice Search
  • Marketplaces


“The desire for instant access and a 24/7 seamless shopping experience will be the norm, driven by millennials and digital natives. These generations are constantly connected to an online environment where events happen in real-time without waiting and where social media enables them to take control.”

José Antonio Martínez Aguilar, CEO, Making Science

Download the Report